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ETA on payment

Hi there! I’ve sold an account on June 12th, both the buyer and I have confirmed the delivery. The expected payment date that it tells me is June 22 - 26, however, it’s now the 27th and I haven’t gotten my payment yet. I’d hate to come across as impatient as I understand there are factors that slow the process, but I have a couple personal things I need to pay for in the coming days and I really need the money that I got from selling my account. Just looking to see if I can get a new ETA on when my payment will come in, and if it would be anytime soon. Thanks.