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Sold an account and still waiting for payment

Hello I recently sold an account and the date states that I am expected to get paid today on 7/13 however I still do not see an update in regards to this. I just wanted to follow up in regards to this payment,

We do apologize for the delay, unfortunately due to circumstances beyond our control, many seller’s payments have been delayed past the expected payment date. This includes all rank 2+ and verified sellers as well. We are trying our best to get these ones out and the issue with the delays should be resolved within the next week or so.